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Salesforce + Ardn

To drive digital transformation, you'll need more than just a fantastic software solution; you'll also need the proper mix of people, processes, consultancy, and change management.

We can assist you in achieving your business objectives as a leading Salesforce consulting firm with expertise in strategic planning, implementation, and managed services.

Salesforce Solutions; Why Salesforce

What is CRM and What it can do for your business?

Sales

  • Grow your revenue with confidence.

  • Enable your team with easy-to-use apps for virtual selling, forecasting, and planning.

  • Provide the right tools to your reps allowing them to sell more and close deals faster.

Grow with ease, from anywhere, with the right sales tools. Bring out the best in every rep. Win more deals as a team. And strengthen customer relationships with Sales Cloud and Slack. Together, Salesforce and Slack are transforming work with a single place for all your apps, data, alerts, and conversations, from internal teammates to external partners and customers. Now more than ever, it’s important to build deeper connections with your customers, manage and monitor your business in real time, and pivot fast as the world continues to evolve rapidly. Sales Cloud can help. Getting back to growth may be easier than you think — no matter your company's size, industry, or geography. You can increase rep productivity and grow revenue by putting all your sales activities on a single platform. Adapt to today’s online world and stay connected. Arm your team with easy-to-use apps for virtual selling, enablement, forecasting, and planning — regardless of their location. Give your reps the too

Service

  • Personalized support for your customers.

  • Support your customers across any channel.

  • Enable your service center to become a revenue center by identifying upselling/cross selling opportunities.

Grow lifelong customers with connected service. Boost customer loyalty through AI-powered workflows and connected, personalized service across every touchpoint. Get to the heart of service with the world’s #1 customer service. software. Together, Salesforce and Slack are transforming the future of customer service, uniting your entire support team with the apps, experts, and data they need to solve problems — faster than ever before. Service Cloud has all the tools you need to strengthen customer engagement. You’ll be able to: Support customer interactions on any channel, Automate business processes with intelligent workflows, Uplevel call center management with smart productivity tools, Get shared, actionable insight into every customer interaction, Drive revenue and upsell easier with the power of AI. Plus, with the clarity of Customer 360, you can break down silos and get the inside scoop into every single customer interaction from the first click-through, last purchase

Marketing

  • 360-degreee view of every customers.

  • Build personalized customer journey for your customer demographic.

  • Seamlessly integrated with Calendar & with Drive for easy file sharing.

When you power marketing with Salesforce and Slack you can adapt quickly, get to know your customer, humanize every moment, and optimize your impact from anywhere. With Marketing Cloud and Slack, you can plan more quickly, act on insights instantly, and make partners part of the team. Whether you’re looking for enterprise-level email, marketing automation, digital advertising, data management, analytics, or anything else, Salesforce has you covered. Put your customer first in your marketing. Inspire action and loyalty by humanizing every moment, for each customer. Power every interaction with AI from ad to account-based marketing, email to ecommerce, social to service, and more. Get a 360-degree view of every customer. Know your customers and engage them in new ways with relevant messaging by connecting all your data. Use a fast, flexible, and scalable platform. Move at the speed of your customer with real-time insights and optimize performance with actionable analytics.

Ecommerce

  • Scale globally with confidence with a scalable platform.

  • Enable personalize engagement with you customers.

  • Create more revenue streams to support your customers needs.

Stay ahead of your customers with a single, agile commerce platform built on the world's #1 CRM. When you connect Commerce Cloud 360 and Slack, you can collaborate and adapt quickly, unify the customer journey, and drive success from anywhere with customer-centric commerce built for every industry. Grow revenue and relationships with a completely connected digital customer journey. Personalize engagement with customer-centric commerce. Unify data, personalize every interaction, and grow revenue across channels with automation, AI, and a single source of truth. Connect commerce to the customer journey. Convert more customers and drive loyalty with a seamless customer journey from marketing to sales, commerce, fulfillment, service, and beyond. Build with your choice of click- or code-based tools. Adapt quickly with an agile, scalable, and secure platform. Innovate at the speed of your customers, scale easily across the globe, and meet any level of demand.

Analytics

  • Visualize opportunities hiding in your data.

  • Empower teams to make data-driven decisions.

  • Give your business the most powerful, comprehensive, and intuitive set of analytics capabilities.

Visualize opportunities hiding in your data. Tableau helps you see new ways to connect with customers on a deeper level. Gain valuable insights as you manage and monitor your business in real time — and next time the world changes, you’ll pivot first. Unlock the full power of Salesforce. Tableau enhances Customer 360 with analytics apps, dashboard templates, and seamless product connections. Teams across your entire company can easily learn more from their data right in the flow of work. Empower teams to make data-driven decisions. Everyone should have access to data and understand how to use it. Tableau gives your whole team an analytics platform that makes it easy to dive deep into the data, find insights, and drive your business forward. Intelligent data Prep enables raw data must be cleaned and shaped to make sense. No matter where your data lives or what condition it’s in, Tableau can connect to it and prepare it for analysis.

Integration

  • Empower your business with APIs and integrations with 3rd party apps.

  • Create connected experiences that can scale.

  • Leverage prebuilt connectors to reduce time to market.

Empower your teams to react faster by automating routine workflows and building extensible integrations across systems, with MuleSoft and Slack. MuleSoft, Slack, and Salesforce bring collaboration to a whole new level — connecting your apps, your people, and your customers for powerful engagement across the business. Connect data from any system — no matter where it lives — with clicks or code. Start fast and realize immediate value with a platform built for speed. Deliver integrated experiences faster with prebuilt connectors and APIs. With MuleSoft any point platform unlock and integrate data from any system to deliver critical, time-sensitive projects — all with a single platform for APIs and integrations. Enrich your 360-degree customer view by empowering Salesforce admins with a no-code solution for quickly unlocking data, integrating apps, and automating business processes — all inside the Salesforce UI.

Salesforce Benefits

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Cost-Savings

​Microsoft collaboration tools offer and easy to use & seamless interface which results in lower operational cost than using multiple platforms.

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Intelligence

Employees can get actionable data insights to help drive data driven decision making. 

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Control

Creating and securely managing user, device and data permissions across the enterprise has never been easier.

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Security

With regular updates, Microsoft 365 sets the highest privacy & security standards.

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Collaboration

Bring ideas to life with teammates, classmates, or family members across all your devices with powerful apps like Word, Excel, and PowerPoint.

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Mobility

Communicate to your workforce real-time across any platform

Why Partner With
Ardn?

At Ardn partners, we built a team that can support all that your business needs.  Our expert team of consultants can help you build your business to be flexible and scalable as your business grows.  

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Advisory

From roadmapping to production support, leverage our team of experts as and where you need help.

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Implementation

With our human-centric implementation approach, we can help create meaningful customer experiences.

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Support

Ardn has an onshore/offshore model which can deliver economies of scale to your business for on going needs.

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Customization

Our team of Technical & Solution Architects can tailor built you a scalable custom solution that's easy to maintain.

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Integrations

We can help integrate all your applications and provide a seamless experience for your customers and employees.

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Org Merge

​Org merge projects can be challenging, Ardn has org merge specialist to help your organization mitigate those challenges

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Lightning Migration

We can help assess your needs and perform a fit/gap analysis to reduce/eliminate business disruption.

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Change Management

At Ardn, we take a people first approach to everything, when it comes to change, we put people at the center of our strategy.
 

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Dev Ops

A defined set of Dev Ops tool and processes can help you deploy and deliver value to your business faster.

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Staff Augmentation

We have staffing at every level that can temporarily supplement your business as you grow.

Get in touch for a free consultation

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